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So please use company-managed projects instead.
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App setup - how to add the Persona custom field
1. Go to Settings → Issues (make sure to be in a company-managed project)
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4. Select the screens that you want to display the custom field on and click Update.
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2nd Step: Create your first persona
Go to any Jira project
Click on Supersona in the sidebar, then click on “Create your first persona”.
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🎉 That’s it! You are now ready to customize your first persona!